We have partnered with the UK's leading delivery companies to ensure your blinds arrive on time, we also provide online tracking so you can follow your parcels all the way to your door.

We are more than happy to deliver to an alternative address, in fact many of our orders are delivered direct to our customers at their work address.

The majority of our blinds are made to measure and delivered in 5-7 working days or less. More accurate delivery information is always shown on the individual product pages as shown on the right.

Do I get notified of dispatch?

Yes, once your blind is ready for dispatch we notify you via email with a planned delivery date and a tracking number.

What happens if I am out?

No problem, we wouldn't want you to have to wait in if you need to go out. Our delivery company will leave a card telling you they have tried to deliver, you can simply contact them and arrange a free delivery at a more convenient time.

The parcel is damaged, what do I do?

All our deliveries are fully insured against damage, if the packaging is damaged in anyway please write "damaged" on the delivery note. If once you have inspected the blind and it is indeed damaged then please contact our customer service team and we will arrange a replacement.

The parcel is undamaged, what do I do?

The vast and huge majority of our parcels arrive undamaged! If you are in a rush and don't have time to inspect the blind please write "unexamined" on the delivery note or tick the “unchecked” option.

Velux blinds, please explain.

We have two different types of Velux blind.

Firstly any blind from our range of genuine Velux blinds is dispatched direct from the Velux factory in Denmark. Delivery takes 7-10 working days (almost always just 7) and there is a charge of £4.70 regardless of order value.

Our own brand range of blinds for Velux windows take just 5-7 working days for delivery (usually less) and will also qualify for free delivery over £99.