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SureSize Measuring Guarantee
We've got you covered
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14 million windows covered
23 years of exceptional service
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Over 200,000 reviews
We're rated as 'Excellent'
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Everyday Low Prices
Made to measure just for you

5 Year Guarantee

Scope of Warranty 1 Year 2 Years 3 Years 4 Years 5 Years 2-5 Years
Components (with like or similar)
Cords
Labour, Collection & Delivery

purple paperclip icon Sensible small print

Our guarantee is simple and straightforward with just a few obvious conditions and exclusions:

  • Accident
  • Alteration
  • Exposure to elements
  • Misuse
  • Failure to follow measurement, installation, cleaning or maintenance instructions
  • Fitted in a non domestic environment
  • Normal wear and tear

Product Exclusions

  • Fabrics and dyes - normal fading

purple paperclip icon The legal stuff

This guarantee is exclusive and in lieu of all other obligations liabilities or warranties. In no event shall Blinds 2go be liable or responsible for incidental or consequential damages of for any other direct or indirect damage, loss, cost, expense or fee. This guarantee does not affect the consumer's statutory rights under applicable national laws in force. We hope you'll agree that our guarantee is plain and simple. Please do not hesitate to get in touch with our Customer Services team if you have any problems whatsoever with one of our products.


SureSize logoSureSize

Our Reassuring Measurement Guarantee


Even an expert at measuring can make mistakes from time to time, we're all human after all! Our SureSize guarantee is designed to give you that little extra peace of mind and cover you against mishaps, for a stress-free measuring experience.

All you need to do is add SureSize to your order and if anything goes wrong with your measurements, we'll replace your blind with a new one at the right size, free of charge.

Our motto is 'made to measure, made simple', and we've stuck to that principle with the SureSize small print too. There are just a few things to bear in mind:

  • If you'd like to use your guarantee you just need to let us know within 14 days of receiving your blind. You'll need to arrange for the order to be returned to us before we can process a replacement order, so please keep all the original packaging so you can safely wrap it back up for transit.
  • Making a SureSize claim is simple, just call or email our friendly customer service team and we'll go through with you what happens next, as well as helping you to process your replacement order.
  • Our guarantee is designed to cover mismeasurements only, so the replacement blind needs to be exactly the same as the original. We've got a great free sample service so you can check you are happy with the style before you buy.
  • If the replacement blind is smaller than the original there will be no refund, but if the blind is bigger you will just need to pay the difference. We won't charge you for delivery of the replacement.
  • The guarantee covers up to four blinds per household and we'll only replace each blind once, so you'll just need to make sure your second measurements are correct. We've got lots of guides to help you out and a friendly customer service team with loads of expertise if you have any questions.
  • SureSize is not offered on our Skylight Blinds range as they are not made to measure. View our terms page for details on Skylight blind returns.
  • This guarantee is not valid on Shutters, Privacy Sheers or Curtains. Don't worry though, we have lots of helpful online guides on how to measure for these.
  • This guarantee is valid for UK households only.

And it's as simple as that! We've tried to keep it very straightforward, but if you've got any questions our team is always on hand to help. Otherwise, take a look around at all the stylish designs we've got to offer, all made to measure for your home. Just remember to use a metal tape measure!

We guarantee it

We're so confident in the quality of our products, we provide a free, 5 year extended warranty on all of our products. The standard 1 year manufacturers warranty is enhanced by an additional 4 years cover on parts, as detailed below.

Don't take our word for it,
we've got over 200,000 great reviews
5 Star

Blinds 2go have been exceptional

Blinds 2go have been exceptional, the quality and price are perfect, I made a mistake with my measurements on one of the blinds and customer service ...

4 Star

Great (except delivery costs)

Everything arrived very promptly and was a much better price than the other sites I looked at....a little disappointed with the delivery charge which ...

5 Star

2nd time I've used blinds to go exelent …

2nd time I've used blinds to go exelent value and exelent service give them the measurement they do the rest came in a week brilliant

5 Star

Excellent service

Excellent service Excelleny quality Excellent fit The website was very easy to use. Exact size was used for fitting into recess and when the blind ...

5 Star

Good service and well made would use …

Good service and well made would use again

4 Star

Over all the product was great but I …

Over all the product was great but I did find that the screws supplied woud not go through the holes in the brackets and I had to open them up, not a ...

5 Star

Lovely quality blinds brilliant price.

Lovely quality blinds brilliant price.

5 Star

Great service

Great service. Fits perfectly. Would buy from them again.

5 Star

Thrilled

Thrilled. Very happy with everything. Fast, efficient. Great delivery service. Great Roman blinds.

5 Star

Great service and the blind I ordered …

Great service and the blind I ordered looks great! I love blinds to go and curtains to go. Great quality!

5 Star

Fast efficient and look fabulous

Fast efficient and look fabulous

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