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Privacy policy

Taking care of your personal information is as important to us as it is to you. That's why we take every measure possible to do that carefully and sensitively. This Privacy Notice outlines the way we collect and use your personal information through Blinds 2go and its affiliate sites.

Personal Data That We Collect

Blinds 2 Go Ltd collects essential data to be able to complete your order. When completing an order with us, we will take your name, billing address, contact telephone number, email address and where applicable, a separate delivery address. Payment details are also taken for orders where payment is required.


How We Use Personal Data

Blinds 2 Go Ltd uses the data that we collect to provide you with the product that you have ordered from our website. Your name is taken so we can address our communications to you and also so that your parcel is dispatched for your attention. Your billing address is taken to allow validation of your payment details and where applicable, a delivery address is taken so that the parcel can be delivered to the address that suits you best. We also take a contact telephone number so that we can contact you if there are any problems with your order and we take an email address so that we can send you order notifications and updates and any communications should we be unable to contact you by telephone. Your email address also serves as part of your log in to our order tracking service.


Reasons We Share Personal Data

We share your personal data as necessary to complete any transaction or provide any product you have requested or authorised. This data is shared with suppliers and couriers working on our behalf. It is also used when required by law or to respond to legal process, to protect our customers and to protect the rights or property of Blinds 2 Go Ltd. Access to your personal data is limited to information needed to perform these functions and may not be used for other purposes. Furthermore, all personal information is processed in accordance with this Privacy Notice and as permitted by applicable data protection laws.


Will I be contacted for marketing purposes?

By combining the data we have about you, we then use this to offer you promotions, products and services that are most likely to interest you. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.

We offer regular emails to let you know about any promotions that may be running along with any new products that we have introduced into our ranges.

Your email address is never shared outside of Blinds 2 Go Ltd and you can unsubscribe at any stage by clicking on the unsubscribe link in any marketing email you have received from our company.


How Secure is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not reveal any of your credit card details when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.


How can I see what information you have about me?

It's your right under the UK Data Protection Act to ask for a copy of your information.

We'll need to see two copies of your ID. Valid forms of ID include the following:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility bill (from the last three months)
  • Current vehicle registration document
  • Bank statement (from the last three months)
  • Rent book (from the last three months)

To get in touch, email: dpa.officer@blinds-2go.co.uk

Or write to:

The Data Protection Officer
Blinds 2 Go Ltd
1 Longwall Avenue
Nottingham
NG2 1NA

If you wish to make changes to the data we hold, please let us know (using the contact details above) after you have received your copy of your data and we can make alterations or erase the data if appropriate.


Of course, you can only request information regarding yourself and no other person.

Reviews
5 Star
Don't take our word for it, we've got over 100,000 great reviews
5 Star
Excellent service and product
Excellent service and product, have used before and will certainly use again. First class service. Many thanks.
5 Star
My blinds have always been what I have …
My blinds have always been what I have requested .. perfect.
5 Star
Excellent service
Excellent service. Beautiful blinds. Highly recommend
5 Star
Excellent service re samples and actual …
Excellent service re samples and actual blind. The blind looks absolutely wonderful in my bathroom, quality and fit of blind is excellent.
5 Star
5 ?? ??
5 ?? Super value for money. Fast delivery, can order samples before you order. Excellent,would recommend.
5 Star
Great way and money saved us a fortune …
Great way and money saved us a fortune can get samples first which arrived next day and once placed order blinds where here within a week and were ...
5 Star
Impressed
Ordered going by your guides blind arrived with in a few days and was easy to put up and fits perfectly.
5 Star
Prompt service and lovely blinds
Prompt service and lovely blinds! A very good selection.
5 Star
Wooden Blind
Great Service very happy with the product looks fantastic
5 Star
blinds to go
I have always had nets but decided for blinds called for advice service was great explained everything to me very helpful and friendly samples were ...
1 Star
Appalling customer service and delivery
I'm shocked and appalled by the customer service I received from this company and I have still not received my order which I paid for four weeks ago. ...
1 Star
3 year warranty? I don't think so!
I purchased 2 large vertical blinds to cover a 5m bifold door. They arrived within time specified. Purchased them from blinds2go because of good ...
5 Star
Stylish blind at a good price
This was my first purchase from Blinds2go and I was very impressed with the service and the quality of the blind, an Oculus Bright White Magic Screen ...
5 Star
Good quality blind
Good quality blind and delivered quickly.
5 Star
Changed the look in my kitchen .
Changed the look in my kitchen .. so pleased
2 Star
Not Impressed
Blind is longer on one side by about half an inch, also blind material looks as though it needs ironing. Not overly impressed and won't be using ...
5 Star
i have ordered from Blinds 2 go many …
i have ordered from Blinds 2 go many times never been disappointed.
5 Star
Highly recommend Blinds2go
Highly recommend Blinds2go. I was always kept informed on how my order was progressing and once dispatched we received them the next day. I ordered ...
1 Star
Terrible Services
Please beware that you cannot return any of these items. it is not made clear when purchasing. Also note the Venetian blinds are made from very poor ...
1 Star
Extremely disappointed.
Extremely disappointed with this service. I received my blinds today which we had waited almost 3 weeks for. They were damaged, marked and filthy. ...
5 Star
Good service
Good service, good price, good value,
5 Star
Excellent blinds
Excellent blinds, really happy and will be ordering more very soon
5 Star
all good
Easy ordering, fast delivery, no problems with products, all good!
5 Star
Quality, value, backed by excellent customer service!
We installed blinds in three flats using Blinds 2go recently. The products we bought were both in the roller, vertical blind and Velux categories. We ...
5 Star
Always get blinds from there
Always get blinds from there. Good stuff
5 Star
Excellent Quality Product - will use agin
Excellent quality item and straight forward fitting. Took a little while but was quite good but would recommend two people
5 Star
Excellent service
Excellent service, very impressive.
5 Star
Blinds delivered very quickly as …
Blinds delivered very quickly as specified. Just installed today and quality of materials is good. A very good service
5 Star
Blind is excellent
Blind is excellent, well made and fitting couldn't be easier! Have recommended to many friends now and will definitely use again!
5 Star
Very happy with the blind and it is a …
Very happy with the blind and it is a perfect fit thank you
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