Privacy policy

Taking care of your personal information is as important to us as it is to you. That's why we take every measure possible to do that carefully and sensitively. This Privacy Notice outlines the way we collect and use your personal information through Blinds 2go and its affiliate sites.

Personal Data That We Collect

Blinds 2 Go Ltd collects essential data to be able to complete your order. When completing an order with us, we will take your name, billing address, contact telephone number, email address and where applicable, a separate delivery address. Payment details are also taken for orders where payment is required.


How We Use Personal Data

Blinds 2 Go Ltd uses the data that we collect to provide you with the product that you have ordered from our website. Your name is taken so we can address our communications to you and also so that your parcel is dispatched for your attention. Your billing address is taken to allow validation of your payment details and where applicable, a delivery address is taken so that the parcel can be delivered to the address that suits you best. We also take a contact telephone number so that we can contact you if there are any problems with your order and we take an email address so that we can send you order notifications and updates and any communications should we be unable to contact you by telephone. Your email address also serves as part of your log in to our order tracking service.


Reasons We Share Personal Data

We share your personal data as necessary to complete any transaction or provide any product you have requested or authorised. This data is shared with suppliers and couriers working on our behalf. It is also used when required by law or to respond to legal process, to protect our customers and to protect the rights or property of Blinds 2 Go Ltd. Access to your personal data is limited to information needed to perform these functions and may not be used for other purposes. Furthermore, all personal information is processed in accordance with this Privacy Notice and as permitted by applicable data protection laws.


Will I be contacted for marketing purposes?

By combining the data we have about you, we then use this to offer you promotions, products and services that are most likely to interest you. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.

We offer regular emails to let you know about any promotions that may be running along with any new products that we have introduced into our ranges.

Your consent to marketing emails and your email address are never shared outside of Blinds 2 Go Ltd and you can unsubscribe at any stage by clicking on the unsubscribe link in any marketing email you have received from our company.


How Secure is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not reveal any of your credit card details when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.


How can I see what information you have about me?

It's your right under the UK Data Protection Act to ask for a copy of your information.

We'll need to see two copies of your ID. Valid forms of ID include the following:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility bill (from the last three months)
  • Current vehicle registration document
  • Bank statement (from the last three months)
  • Rent book (from the last three months)

To get in touch, email: dpa.officer@blinds-2go.co.uk

Or write to:

The Data Protection Officer
Blinds 2 Go Ltd
1 Longwall Avenue
Nottingham
NG2 1NA


If you wish to make changes to the data we hold, please let us know (using the contact details above) after you have received your copy of your data and we can make alterations or erase the data if appropriate.


Of course, you can only request information regarding yourself and no other person.

Reviews
5 Star
Don't take our word for it, we've got over 80,000 great reviews
5 Star
Quick and easy
Very easy way to order blinds to fit your windows all the hard work done for you , lots of choice of colours and styles easy to fit .
5 Star
Good quality, value for money, great service
Have ordered both blinds and curtains from this company previously. Latest purchase was a ready made pair for our home office. Wouldn't hesitate to ...
5 Star
Brilliant,quick and efficient.
Ordered 2 blinds for Velux windows at a fraction of the price I.e £70 for 2 as opposed to £200. Arrived promptly, perfect fit and easy to install. ...
5 Star
Great choice!
My bay window roman blinds are just beautiful and well made! Service was very quick! Was supposed to receive blinds within 10working days and they ...
5 Star
Roman blinds
Beautifully made with lovely material. Perfect fit. Delivered prompt. Would highly recommend. I will be ordering again soon. ?
5 Star
blinds
Really good service came within a week fitted perfectly.
4 Star
Great blinds, perfect fit, arrived as expected.
In fact am about to measure up and order a second blind and wish I'd ordered them together but chose to wait and see what the first pair were like.
5 Star
quality blinds at competitive prices
Blinds2go is my first choice when choosing blinds for my home. I have used them on at least 4 occasions and find them to be competitively priced , ...
5 Star
no hassle
Blind arrived promptly, easy to fit, good quality for price, thanks
5 Star
Beautiful made-to-measure bedroom curtains
After requesting several fabric samples, which were received very promptly, I ordered blackout bedroom curtains and am delighted with the result. ...
2 Star
Incorrect sizing
Despite having provided the exact window reveal sizing, and leaving it to them to make allowances, we ended up with blind that is 30mm to narrow, why?
4 Star
Received what we ordered.
Received what we ordered
1 Star
Appalling customer service
I ordered a couple of blinds from blinds-2go about a month ago and had trouble with both orders. I was sent an e-mail saying DPD was doing the ...
4 Star
vertical blinds
excellent blinds easy to fit. screws supplied slightly to thick for holes in brackets though.On first blinds i ordered i asked for top fitting ...
5 Star
Small vertical blinds
Easy to order goog help info delivered when said they would. Took 15 mins to fit Just what I wanted
5 Star
Completely satisfied
Made a phone call to help with internet order, blind arrived at time slot stated, easily fitted and does the job admirably, happy customer.
5 Star
great blinds
Swift and efficient service at s reasonable price.
2 Star
Roller blind problems with side winder and cord.
Struggling with this roller blind. The plastic sidewinder and cord did not work. It was near on impossible to remove the housing following their ...
1 Star
Extremely dissatisfied
The pull chains on the pair of roman blinds I bought imare far too short. As a result the blinds are completely inoperable as I can't reach the ...
1 Star
Badly Manufactured Blinds
Ordered several wooden blinds and I was disapointed with the quality of them. Order process was swift and delivery was quick, I cannot fault that. ...
5 Star
Don't doubt the ease of these Blinds
After having a hiccup and ordering the wrong blinds firstly, an error on my part my thanks go to the way we were treated. The replacement of these ...
5 Star
Brilliant Blinds
Excellent service, fits like a dream and looks really smart .
5 Star
Looks Great....Fantastic Price!
The blinds we ordered from Blinds2Go look brilliant, are very simple to fit following the downloaded instruction manual and the price was brilliant. ...
5 Star
Roman blinds
Beautiful blinds, easy to fit and all arrived very quickly. Excellent!
5 Star
excellent
excellent quality,del spot on..will recommend to friends
5 Star
First class
Beautiful well made blind which arrived on expected date of delivery.
5 Star
Excellent service!
Used before and they do what it says on the can!!!!
5 Star
Fabulous!
Recommended by a friend we decided to give Blinds2go a chance. We ordered 10 samples for free, then another 10 samples before ordering four blinds. ...
5 Star
Lovely blind
I recently purchased my blind and am very pleased with it. It is good quality and looks lovely on window. I will be purchasing another one in the ...
5 Star
Blinds
Good ordering online system, keeps you in touch at each stage, speedy delivery and quality product at reasonable price. Measurement excellent
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