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Privacy policy

Taking care of your personal information is as important to us as it is to you. That's why we take every measure possible to do that carefully and sensitively. This Privacy Notice outlines the way we collect and use your personal information through Blinds 2go and its affiliate sites.

Personal Data That We Collect

Blinds 2 Go Ltd collects essential data to be able to complete your order. When completing an order with us, we will take your name, billing address, contact telephone number, email address and where applicable, a separate delivery address. Payment details are also taken for orders where payment is required.


How We Use Personal Data

Blinds 2 Go Ltd uses the data that we collect to provide you with the product that you have ordered from our website. Your name is taken so we can address our communications to you and also so that your parcel is dispatched for your attention. Your billing address is taken to allow validation of your payment details and where applicable, a delivery address is taken so that the parcel can be delivered to the address that suits you best. We also take a contact telephone number so that we can contact you if there are any problems with your order and we take an email address so that we can send you order notifications and updates and any communications should we be unable to contact you by telephone. Your email address also serves as part of your log in to our order tracking service.


Reasons We Share Personal Data

We share your personal data as necessary to complete any transaction or provide any product you have requested or authorised. This data is shared with suppliers and couriers working on our behalf. It is also used when required by law or to respond to legal process, to protect our customers and to protect the rights or property of Blinds 2 Go Ltd. Access to your personal data is limited to information needed to perform these functions and may not be used for other purposes. Furthermore, all personal information is processed in accordance with this Privacy Notice and as permitted by applicable data protection laws.


Will I be contacted for marketing purposes?

By combining the data we have about you, we then use this to offer you promotions, products and services that are most likely to interest you. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.

We offer regular emails to let you know about any promotions that may be running along with any new products that we have introduced into our ranges.

Your email address is never shared outside of Blinds 2 Go Ltd and you can unsubscribe at any stage by clicking on the unsubscribe link in any marketing email you have received from our company.


How Secure is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not reveal any of your credit card details when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.


How can I see what information you have about me?

It's your right under the UK Data Protection Act to ask for a copy of your information.

We'll need to see two copies of your ID. Valid forms of ID include the following:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility bill (from the last three months)
  • Current vehicle registration document
  • Bank statement (from the last three months)
  • Rent book (from the last three months)

To get in touch, email: dpa.officer@blinds-2go.co.uk

Or write to:

The Data Protection Officer
Blinds 2 Go Ltd
1 Longwall Avenue
Nottingham
NG2 1NA

If you wish to make changes to the data we hold, please let us know (using the contact details above) after you have received your copy of your data and we can make alterations or erase the data if appropriate.


Of course, you can only request information regarding yourself and no other person.

Reviews
5 Star
Don't take our word for it, we've got over 125,000 great reviews
5 Star
Kitchen Blinds.
Fiting perfect and look really brilliant,I'm really delighted with them.
4 Star
Very impressed with the service
The blinds were easy to order, delivered on time and the quality is excellent. Very pleased from start to finish and would recommend you again.
5 Star
Excellent
Excellent price service and quality highly recommended.
3 Star
Prompt service but disappointing quality
Fantastic service, quick and good at keeping me informed but the two blinds are from different batches which is very disappointing. They are blinds ...
5 Star
Wow love the colour
So pleased with the blind - exactly what I wanted - easy to put up - looks good.
5 Star
Fantastic
I would highly recommend blinds2go fitted well and feel more than well worth the money paid.
5 Star
Good product and great service
This is the 2nd time I have purchased from this company and I think that speaks for itself, CM
5 Star
Wooden Blinds
Very efficient and prompt service. Blinds are very well made and I am extremely pleased with the way they look.
5 Star
blind for bathroom
First blind ordered made to measure. Have always bought one and cut myself which is very fiddly and ended up looking rubbish. I measured my window ...
5 Star
Good quality and spot on size of blinds.
Would recommend on service and quality .
1 Star
Sent a blind without ALL the fixings
Brought a venetian blind over 5 weeks ago. I'm just about to have it fitted when I notice the fittings dont match the fitting instructions. So screws ...
2 Star
Really poor quality product, looks completely different to picture shown, slow delivery service
What initially attracted me to buying a blind from yourselves was the fact that you provide blinds which are made to measure, when I finally received ...
5 Star
Fantastic
Fantastic service arrived very quickly will be using blinds 2go again.
5 Star
..speedy and efficient service.
I found the website easy to use and the tips on it for measuring correctly were very useful. The blinds we ordered arrived well inside the estimated ...
1 Star
Not Helpfull
Quite honestly the quality of the blinds were very good, but when asked for different blind ends as they had sent the wrong ones, they really didn't ...
5 Star
Great customer service
Easy to use web site and great blinds
3 Star
Great blinds, lack of communication
Ordered blinds quite easily, emails keeping me up to date on progress was terrible. I can check tracking and it still states blinds ready waiting to ...
5 Star
Perfect!
Was nice to find a site that met all my criteria and measurements at a decent price!
2 Star
Broke during fitting
Next day delivery was excellent. The blind looked great and was easy to fit. But it wouldn't slide down or re-coil back up. I guess the mechanism ...
2 Star
Curtains
Curtains were good quality material but unfortunately cut slightly too narrow for the window so they don't fit as well I would have hoped.
5 Star
Excellent product
Easy to order, arrived quickly and looks good fitted
5 Star
Fantastic value and great product
This is a great company, I would thoroughly recommend them. I ordered samples, which arrived very promptly, then had a couple of telephone queries ...
5 Star
Excellent service
Superb range of designs. Looks amazing.
4 Star
Happy but with one exception that is a bit of a pain
We were happy with the customer service, timing, packaging, the quality of the blind material, the accuracy of the description, etc. The one thing ...
5 Star
Top quality product at half the price of our local blind store.
Everything about this purchase was top notch: the quality of the item was first class, it was delivered very quickly and the price was less than half ...
5 Star
First time with BTG
Great experience will go back for shutters soon.
5 Star
All-round excellent service
From choosing samples to ordering and then receiving and fitting my blinds this was a totally trouble free, excellent service. My samples arrived ...
5 Star
Great service and superb blinds
Would highly recommend to others. Really pleased with our blinds
5 Star
superb service and good quality
made to measure. colour as specified without the need to get samples. venetian blinds. arrived quickly and as stated. perfect fit would use again.
5 Star
Great
Great service and great choice - quality products with easy to fit instructions!!
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