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Privacy policy

Taking care of your personal information is as important to us as it is to you. That's why we take every measure possible to do that carefully and sensitively. This Privacy Notice outlines the way we collect and use your personal information through Blinds 2go and its affiliate sites.

Personal Data That We Collect

Blinds 2 Go Ltd collects essential data to be able to complete your order. When completing an order with us, we will take your name, billing address, contact telephone number, email address and where applicable, a separate delivery address. Payment details are also taken for orders where payment is required.


How We Use Personal Data

Blinds 2 Go Ltd uses the data that we collect to provide you with the product that you have ordered from our website. Your name is taken so we can address our communications to you and also so that your parcel is dispatched for your attention. Your billing address is taken to allow validation of your payment details and where applicable, a delivery address is taken so that the parcel can be delivered to the address that suits you best. We also take a contact telephone number so that we can contact you if there are any problems with your order and we take an email address so that we can send you order notifications and updates and any communications should we be unable to contact you by telephone. Your email address also serves as part of your log in to our order tracking service.


Reasons We Share Personal Data

We share your personal data as necessary to complete any transaction or provide any product you have requested or authorised. This data is shared with suppliers and couriers working on our behalf. It is also used when required by law or to respond to legal process, to protect our customers and to protect the rights or property of Blinds 2 Go Ltd. Access to your personal data is limited to information needed to perform these functions and may not be used for other purposes. Furthermore, all personal information is processed in accordance with this Privacy Notice and as permitted by applicable data protection laws.


Will I be contacted for marketing purposes?

By combining the data we have about you, we then use this to offer you promotions, products and services that are most likely to interest you. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.

We offer regular emails to let you know about any promotions that may be running along with any new products that we have introduced into our ranges.

Your email address is never shared outside of Blinds 2 Go Ltd and you can unsubscribe at any stage by clicking on the unsubscribe link in any marketing email you have received from our company.


How Secure is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not reveal any of your credit card details when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.


How can I see what information you have about me?

It's your right under the UK Data Protection Act to ask for a copy of your information.

We'll need to see two copies of your ID. Valid forms of ID include the following:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility bill (from the last three months)
  • Current vehicle registration document
  • Bank statement (from the last three months)
  • Rent book (from the last three months)

To get in touch, email: dpa.officer@blinds-2go.co.uk

Or write to:

The Data Protection Officer
Blinds 2 Go Ltd
1 Longwall Avenue
Nottingham
NG2 1NA

If you wish to make changes to the data we hold, please let us know (using the contact details above) after you have received your copy of your data and we can make alterations or erase the data if appropriate.


Of course, you can only request information regarding yourself and no other person.

Reviews
5 Star
Don't take our word for it, we've got over 125,000 great reviews
5 Star
Right product at the right price.
The blind fit perfect looks good easy to fit and works nobody could want more.
5 Star
First rate in every way.
Excellent service - from provision of sample, delivery, product quality and fit, packaging, value for money..............we could not find fault ...
5 Star
Fan Dabie Dosie
I love my new blinds they look great in the kitchen ,they have that somthing extra ,everyone has comented on them .Im going to have them for the ...
4 Star
very good
Arrived when they were supposed to and were exactly what I ordred
5 Star
Fantastic quality, great fabric design
Really good experience with Blinds2go. Easy to use website and great follow up communication. Blind arrived relatively quickly considering the fact ...
5 Star
From a well designed website to a well designed blind in 10 days
Really good experience, the website was clear, navigable and made it easy to make a selection. The blind arrived in good time and the tracking ...
4 Star
Good quality and easy to install
I was very pleased with the quickness of the delivery, the quality of the blinds and how easy they were to put up. I would definitely recommend to ...
5 Star
Excellent and speedy service
These blinds were ordered and delivered within 48 hours. Once the instructions are understood, they are easy to install.
3 Star
Good service,blinds on the short side.
Blinds could have been one inch longer,you seem to have taken to much off of the dimension i gave you.
5 Star
Excellent
Blinds brill really good quality easy to fit
2 Star
instructions way too difficult to follow
Impossible to follow instructions - nothing in writing just unclear pictures. Couldn't put the blind up and also plastic bit snapped off. very ...
5 Star
Top quality for great prices.
I have used blinds2go to make all the blinds in my house. I love the fact the blinds can be tailor made and that I can request a specific size, ...
5 Star
A fantastic way to buy blinds
Great service, great product, easy process. What more could you ask for. Will be buying more blinds today
2 Star
You get what you pay for!
We bought velux-style blinds but at half the price of actual velux ones. I wouldn't recommend it. They are badly made, with gaps down the side were ...
2 Star
Don't bother buy from a proper company
Having looked at the reviews then speaking to them, when they assured me the product I needed would be fine with the branded roof windows I have I ...
5 Star
Easy ordering and on time delivery
I ordered a Velux blind. Easy to order because velux codes were recognised. Easy to track order and delivery meant that I knew when to be around ...
5 Star
Great blinds always use blinds2go
Excellent blinds we always buy from here
5 Star
Absolutely delighted!
The two blinds I recently ordered are both perfect. It was so easy to place my order and I was kept updated as to their progress. Both blinds arrived ...
2 Star
Very disappointed
Purchased 2 blinds. Opening one today to put up. A bit of plastic fell out of the box. Checking the blind. It had come off the edge of the fixings. ...
1 Star
Wrong size blind sent...then very poor customer service trying to get a replacement sent
I ordered a small recess blackout blind for my son’s bedroom window as it’s starting to get very light in his bedroom early in the morning and he’s ...
5 Star
Top service, product is manufactured to a high standard.
Top service, product is manufactured to a high standard.
3 Star
great product
the blind was as described and arrived with simple instructions
5 Star
good service, good value, good fit.
Very pleased with the new velux blind and so simple to fit.
5 Star
Great product, great service. Would use again
I bought 2 fakro window blinds. The blinds are just as good as the more expensive Fakro product and work really well. They really shut out the light, ...
5 Star
I am so impressed for all blinds.
I have 3 vertical blinds for all bedroom and 1 rolling magic curtain for the kitchen. A colour perfectly matching to wall tiles. Thank you for your ...
5 Star
Perfect
Perfect – no reservations, I would recommend this company to anyone.
5 Star
A large chioce of blinds and made to fit`.
Excellent product and good value for money Short term wait for the production and delivery of product well worth the wait. t
5 Star
Great service from start to finish
Great blinds and great service would and will buy my next blinds from Blinds 2go .
5 Star
Great product great price
Made to order , posted in 4 days,great result .
5 Star
Simple & easy what more could you ask for.
I measured my window put the measurement in on the Blinds 2go website. My blinds arrived made to order very easy to install. I would highly recommend ...
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