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Please let us know how we can help so we can point you in the right direction...

I'd like to amend my order

I’d like to see a VAT invoice for my order

My order has arrived but it looks like it's damaged

Sorry to hear that, but don't worry, we'll get it all sorted out.

If the packaging appears damaged but you haven't checked the contents yet, then we advise you do that straightaway. Our blinds are robust and well packaged, so hopefully they've arrived intact, despite the appearance of the box.

If you've checked and the blinds themselves are damaged, then we'll be more than happy to replace them for you ASAP. – we'll just need you to include some photographs of both the packaging and the blinds themselves. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but the chains/cords are too short

Child safety law prohibits us from making controls that reach within a certain distance from the floor, to limit access to them by young children.

For blinds over a 100cm drop, your chain/cord should finish at 100cm down from the top of the blind. For blinds under a 100cm drop, the chain/cord will usually be between 40-60cm. If you’ve measured your control cord/chain and they aren’t the right length, then and we’ll get it sorted out ASAP.

If the controls are correct but you’re still struggling to reach them, then and we’ll do whatever we can to help.

My order has arrived but it's the wrong size

Sorry if that's the case, but we'll get it all sorted out ASAP.

First off, it's worth noting that our production team print the finished size of the blind on the label; depending on which blind type and which fitting type you've ordered this could vary slightly from the sizes you entered when you ordered (for example, if you've ordered wooden blinds and selected ‘Recess' fitting, the finished size will be 1cm less in width than the size you entered on the website). If you're looking at the label and are worried about the size, then we'd advise you check the blind with a tape measure as you'll most likely find it's the correct size.

If you've already checked the size of the blind and found that it isn't the size it should be (after any allowances or deductions), then we'll be more than happy to replace it for you. – we'll just need you to include some photographs of the blinds with a tape measure clearly showing the size they've arrived. Please ensure that, in any photos that include a tape measure, we can see both ends of the tape measure in the photo - for longer blinds, a second photo showing a closeup of the final measurement is ideal. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but I think there's a fault

I'd like to request some spare parts for my order

I'd like some advice on installing the products I've received

I have a different question about my order

Don't take our word for it, we've got over 125,000 great reviews

excellent service

It was easy to research the blinds on offer and make a decision. The blind arrived as promised and was securely packaged. Guidance on fitting were ...

Use this company

This is a no brainer. Just decide on the style and material of your blinds, measure the aperture of the window and away you go. They do exactly what ...

Very pleased

Very pleased with the blind and the service

Great product, excellent service

We have purchased curtains from Blinds2go before and were pleased with the service and the product, and we were not disappointed when we bought from ...

Easy and hassle free quality blinds!

The website is easy to navigate and gives an immediate price based on the sizes given. Delivery is about 10 days which is what is stated. No problems ...

Excellent service and quality

I am so pleased with my blinds they look amazing. The service was very efficient and easy to order. The quality of my blinds is top notch I couldn't ...

Great service

The blind was exactly what I ordered and fitted perfectly. The quality is very good and so was the service. I would definitely order from Blinds-2go ...

Value for money

Well packaged. Delivered promptly. Easy to fit. Quality product.

Brilliant blinds great quality

Great service. Brilliant blinds and quality. Really quick delivery. Very pleased. I will be ordering again.

Blind

Very pleased, thank you

Item damaged not in post just poor quality control

Arrived with fabric dented and scratched/marked and now I wait for a replacement! Certainly not checked on leaving premises which is sad :( So the ...

Poor Advice

After receiving some samples and deciding on fabrics for our blinds, then purchasing bed spreads and sheets for a room to match, we were told we ...

Great

Fantastic looking blinds and a quick efficient service

fantastic fast service

Very pleased with the product second time used Blinds to go would definitely recommend

fabulous would certainly recommed

No problem fit is perfect easy to fit love them

Not what I wanted

Bar fell out of blind and sticker was half off. Not the right width.

Unacceptible

The blinds were delivered 4days after ordering. 2 of the 4 blinds were not properly strung and had to be sent back. One was delivered a week after ...

Blind cut to size

Great service. Quick delivery. Great value for money.

Not accurate!

I've followed the guidance from the manufacturer website however the width is far too short leaving 25mm gap on the side. They should highlight ...

Fab blinds

First time buying blinds online and highly recommend this site

Wooden blinds

Decided to try blinds to go after getting a blind company round to give a quote, ordered four blinds for the upstairs at the same price the blind ...

Vertical blinds

Easy to use website. A lot of colours to choose from. Fast delivery. Good instruction for fit them. I like my new blinds. I can recommend Blinds 2go ...

A little short on quality of workmanship

Recently bought two matching blinds, was disappointed in the quality of workmanship. Both blinds were puckered slightly on the bottom bar, but I was ...

Good products good service good value.

Easy to order from a large range of materials. Blinds delivered quickly curtains take a little longer. Easy to fit for a competent diy person. ...

Blinding !

Great choice of colours and fabrics to choose from; quickly made to measure and delivered. Good product, easily fitted and operated.

Thrilled with my purchase

My doors look refreshed - they are also practical and I think my blinds look very stylish- they were made and delivered in good time and I'm very ...

Very happy with my blinds, look lovely in my kitchen very good value,and received them within a week of ordering

vertical blinds

Delivered on time Great value

Superb quality, excellent service.

I have just ordered my third made to measure blind. The quality, value for money, timescale and service is excellent. Blinds look lovely and are a ...

Great service, arrived quickly and look great!

Would recommend