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Please let us know how we can help so we can point you in the right direction...

I'd like to amend my order

I’d like to see a VAT invoice for my order

My order has arrived but it looks like it's damaged

Sorry to hear that, but don't worry, we'll get it all sorted out.

If the packaging appears damaged but you haven't checked the contents yet, then we advise you do that straightaway. Our blinds are robust and well packaged, so hopefully they've arrived intact, despite the appearance of the box.

If you've checked and the blinds themselves are damaged, then we'll be more than happy to replace them for you ASAP. – we'll just need you to include some photographs of both the packaging and the blinds themselves. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but the chains/cords are too short

Child safety law prohibits us from making controls that reach within a certain distance from the floor, to limit access to them by young children.

For blinds over a 100cm drop, your chain/cord should finish at 100cm down from the top of the blind. For blinds under a 100cm drop, the chain/cord will usually be between 40-60cm. If you’ve measured your control cord/chain and they aren’t the right length, then and we’ll get it sorted out ASAP.

If the controls are correct but you’re still struggling to reach them, then and we’ll do whatever we can to help.

My order has arrived but it's the wrong size

Sorry if that's the case, but we'll get it all sorted out ASAP.

First off, it's worth noting that our production team print the finished size of the blind on the label; depending on which blind type and which fitting type you've ordered this could vary slightly from the sizes you entered when you ordered (for example, if you've ordered wooden blinds and selected ‘Recess' fitting, the finished size will be 1cm less in width than the size you entered on the website). If you're looking at the label and are worried about the size, then we'd advise you check the blind with a tape measure as you'll most likely find it's the correct size.

If you've already checked the size of the blind and found that it isn't the size it should be (after any allowances or deductions), then we'll be more than happy to replace it for you. – we'll just need you to include some photographs of the blinds with a tape measure clearly showing the size they've arrived. Please ensure that, in any photos that include a tape measure, we can see both ends of the tape measure in the photo - for longer blinds, a second photo showing a closeup of the final measurement is ideal. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but I think there's a fault

I'd like to request some spare parts for my order

I'd like some advice on installing the products I've received

I have a different question about my order

Don't take our word for it, we've got over 125,000 great reviews

5 STARS ALL ROUND!

GOOD QUALITY BLINDS. EASY TO INSTALL. PROMPT DELIVERY. 5 STARS IN EVERY RESPECT!

Fantastic blinds and service

Really pleased with blinds and made well .Blinds 2 Go kept me informed throughout the whole process. Excellent service would definitely recommend .

great service

The blind I ordered arrived within the time quoted and was exactly as described. It was fairly easy to fit, we did have two attempts, but that was ...

fantastic and efficient

Great quality blinds at an affordable price and easy to assemble

Over the moon with the product..

Easy to fit and look amazing, overall there brilliant. Thanks

Matt White Perfect Fit Venetian Blind

Great Blinds , Easy to Fit . Quick to deliver. Does the job Well . I will be coming back to order more in the new year

Brilliant

My blind fits perfect and looks lovely

FANTASTIC SERVICE!

We found Blinds2Go online and as we wanted to order 2 Roman blinds for 2 large landing windows. We'd already brought a blind for our hallway garden ...

Another good delivery

Arrived in a timely manner and just what I ordered.

Front glass door blind for cutting the sun light out.

Made to my exact measurements well made fitted in minutes to door. Good price had much higher estiments for the same blind exccilent delivery quality ...

roman blinds

The blinds arrived okay and within time ,one major problem with product is they are rather cheap in the making ,i paid £168.00 for 2 blinds so i ...

Poor instructions

The blinds came with the "pull strings" in the wrong position! It took me 45 mins to find the adjustment as their were no instructions to adjust the ...

Lovely expensive looking blinds cheap price

ordered 9 blinds for every window over the past year was so impressed great service prompt delivery very good price especially the wooden blinds are ...

far from simple as claimed

the side channels were a complete nightmare to fit especially when working at height. the action of the blind itself is far from smooth. never again ...

Bedroom blinds

The item arrived damage was also very delayed will be seeking exchange or my money back

Will never order any blinds from you again

I have ordered Roman blinds off the internet previously with no problems. Your blinds thought with the extremely complicated mechanism for fitting ...

Excellent service

This is the second time we have ordered from Blinds2go and it won't be the last! Prices are good, staff are friendly & knowledgeable and delivery as ...

Blinds are very good

Blinds fitted perfectly and they were easy to fit.

Good fast service

Love the blind

very good value and quality

Excellent price

Perfect, easy transaction, great product, great price, great service..thanks :)

We found the website easy to use, found the product we wanted straight away, and ordered from a smart phone. The blind arrived promptly, fitted ...

Fantastic service, will be ordering more very soon.

Easy to order, fantastic prices, delivered on time. Have recommended you to friends and family.

I have used this company on two occasions and have always received prompt samples that I have requested. I have then ordered blinds which have fitted ...

Wood blinds

Getting all my house done with blinds to go. Lovely blinds and lovely price.ive told all my friends to get them though these.

First class service

Took about 2 weeks from when I measured up to delivery , very easy to install and perfect fit , well done

Vertical blind

The blind arrived in great time, the instructions were easy to follow and the colour followed the sample perfectly. This is the second blind I have ...

Perfect

Quick delivery, great quality, value for money and exactly as ordered. Save the hassle of trimming down shop bought blinds by buying custom size ...

Top quality and fast delivery

Top quality and fast delivery - much cheaper than going direct to Velux

Good service and value

We ordered these on line and all went well. I ordered six for my garden office and wanted the fixings on different sides but made a mistake as I ...

Good product and value for money, delivery time as stated.

Had several blinds from Blinds 2 go and not disappointed with any.