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Please let us know how we can help so we can point you in the right direction...

I'd like to amend my order

I’d like to see a VAT invoice for my order

My order has arrived but it looks like it's damaged

Sorry to hear that, but don't worry, we'll get it all sorted out.

If the packaging appears damaged but you haven't checked the contents yet, then we advise you do that straightaway. Our blinds are robust and well packaged, so hopefully they've arrived intact, despite the appearance of the box.

If you've checked and the blinds themselves are damaged, then we'll be more than happy to replace them for you ASAP. – we'll just need you to include some photographs of both the packaging and the blinds themselves. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but the chains/cords are too short

Child safety law prohibits us from making controls that reach within a certain distance from the floor, to limit access to them by young children.

For blinds over a 100cm drop, your chain/cord should finish at 100cm down from the top of the blind. For blinds under a 100cm drop, the chain/cord will usually be between 40-60cm. If you’ve measured your control cord/chain and they aren’t the right length, then and we’ll get it sorted out ASAP.

If the controls are correct but you’re still struggling to reach them, then and we’ll do whatever we can to help.

My order has arrived but it's the wrong size

Sorry if that's the case, but we'll get it all sorted out ASAP.

First off, it's worth noting that our production team print the finished size of the blind on the label; depending on which blind type and which fitting type you've ordered this could vary slightly from the sizes you entered when you ordered (for example, if you've ordered wooden blinds and selected ‘Recess' fitting, the finished size will be 1cm less in width than the size you entered on the website). If you're looking at the label and are worried about the size, then we'd advise you check the blind with a tape measure as you'll most likely find it's the correct size.

If you've already checked the size of the blind and found that it isn't the size it should be (after any allowances or deductions), then we'll be more than happy to replace it for you. – we'll just need you to include some photographs of the blinds with a tape measure clearly showing the size they've arrived. Please ensure that, in any photos that include a tape measure, we can see both ends of the tape measure in the photo - for longer blinds, a second photo showing a closeup of the final measurement is ideal. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but I think there's a fault

I'd like to request some spare parts for my order

I'd like some advice on installing the products I've received

I have a different question about my order

Don't take our word for it, we've got over 125,000 great reviews

very very happy , thank you

very very happy with my blinds, thank you for such a good service, so easy to order

Blackout roller blind

Ordered in Friday, received on Wednesday. Perfect fit and good quality.

Lovely blind but instructions not as good!

We are very pleased with our faux wood Venetian blind, looks super. But fitting instructions were confusing regarding pelmet fixing. Managed it ...

made to measure roller blind

Great blind, best value I could find. Very quick delivery.

Black out blind

Good value, quick response when asking for samples for colour of the blind. Very up to date information about delivery etc. Would buy from again ...

As expected

Great blinds, second house several orders for several windows without any issues.

Very good

Fair play I wasnt expecting a very good product because how resonably priced it was.....how wrong was i.....and how simple it was to order from the ...

Metal Venetian blinds, gloss white

Great website. Quality products, low prices. Fast delivery. Can't go wrong! ??

Kitchen blind

Easy ordering on line . Speedy service . Lovely quality . Would definitely use Blinds 2 go again .

Good blinds at reasonable prices

We ordered two blackout blinds - they arrived in good condition, exactly as ordered, and fitted perfectly. The one area that was not up to standard ...

Badly made blinds

The blinds came the wrong size, about 80cm too long, even though it has the right size written on box, and the turn over at the end which holds the ...

Bad , didn't deliver on time and separate delivery cost me money

Do not use this company. Terrible customer service. I had someone booked to put blinds up and only half order came and no apology.

Highly recommend to anyone

Really pleased with my Venetian blinds well made would highly recommend them and will not hesitate to buy more .

Went back on their word

I placed an order of £470, was told on the phone I would get a discount next time I ordered as I was ordering quite a few blinds, I needed more time ...

only fault found was uneven gap between vertical slats on a few blinds

as above. MARTYN HARRIS

good service, good product.

easy and clear web site, good communication.

Brilliant!

Placing the order online was straightforward, blinds arrived very quickly and very well made. Fitting was very easy and they look great. Thank you.

Too short!

Not very happy, the blinds arrived to the wrong address, addressed to number 27 and I live at 26, when they went up they were a good inch short of ...

Third time lucky... Hopefully

Ordered a shutter, but two panels arrived scratched. Two replacement panels have arrived, but have arrived without any hinges at all, or any holes ...

Great product, excellent service.

Lovely blinds, first class updates on progress, delivered exactly on time. Wouldn't hesitate to recommend

Lovely blind easy to fit. Also kept up to date when the blind was to be delivered. Would recommend buying from Blinds 2go.

excellent

Very helpful when I telephoned with query. Order made and delivered quickly Blind brackets a little stiff could be better

Good quality product

My only slight negative comment relates to the screw fixing provided. If you need longer screws the head is often bigger and it is tight to ...

Excellent service

Excellent service from order to delivery. Blinds were good quality and simple to install.

Great blinds

Very smart blinds at a great price. Delivered on time. Easy to fit (and size spot on). Highly recommended.

brilliant blinds

This is our third purchase of blinds from this company and have never been disappointed. Item, packaging and delivery excellent.

Everything ok

From ordering to delivery everything was easy and on time and I was kept well informed very pleased with the product and fitting instructions.

Brilliant company

Having dealt with this company on a number of occasions after being recommended to me by a friend I can highly recommend them to anyone for a great ...

Excellent service, good quality blind

We picked a white Roman blind with bunting on for our daughters room. The blind is fantastic, looks great, fits perfectly. We struggled finding a ...

No problem. Easy to assemble. Great quality

Despite the bank holiday the blind was delivered within the recommended time scale.Easy to fit and the fit is perfect. Really good quality. Would ...