Contact

Support

Please let us know how we can help so we can point you in the right direction...

I'd like to amend my order

I’d like to see a VAT invoice for my order

My order has arrived but it looks like it's damaged

Sorry to hear that, but don't worry, we'll get it all sorted out.

If the packaging appears damaged but you haven't checked the contents yet, then we advise you do that straightaway. Our blinds are robust and well packaged, so hopefully they've arrived intact, despite the appearance of the box.

If you've checked and the blinds themselves are damaged, then we'll be more than happy to replace them for you ASAP. – we'll just need you to include some photographs of both the packaging and the blinds themselves. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but the chains/cords are too short

Child safety law prohibits us from making controls that reach within a certain distance from the floor, to limit access to them by young children.

For blinds over a 100cm drop, your chain/cord should finish at 100cm down from the top of the blind. For blinds under a 100cm drop, the chain/cord will usually be between 40-60cm. If you’ve measured your control cord/chain and they aren’t the right length, then and we’ll get it sorted out ASAP.

If the controls are correct but you’re still struggling to reach them, then and we’ll do whatever we can to help.

My order has arrived but it's the wrong size

Sorry if that's the case, but we'll get it all sorted out ASAP.

First off, it's worth noting that our production team print the finished size of the blind on the label; depending on which blind type and which fitting type you've ordered this could vary slightly from the sizes you entered when you ordered (for example, if you've ordered wooden blinds and selected ‘Recess' fitting, the finished size will be 1cm less in width than the size you entered on the website). If you're looking at the label and are worried about the size, then we'd advise you check the blind with a tape measure as you'll most likely find it's the correct size.

If you've already checked the size of the blind and found that it isn't the size it should be (after any allowances or deductions), then we'll be more than happy to replace it for you. – we'll just need you to include some photographs of the blinds with a tape measure clearly showing the size they've arrived. Please ensure that, in any photos that include a tape measure, we can see both ends of the tape measure in the photo - for longer blinds, a second photo showing a closeup of the final measurement is ideal. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but I think there's a fault

I'd like to request some spare parts for my order

I'd like some advice on installing the products I've received

I have a different question about my order

Don't take our word for it, we've got over 125,000 great reviews

Excellent all round

Several orders, never had to speak to them. Always quality, always correct and always on time. Would not hesitate to recommend.

Excellent blinds really good quality

Excellent blinds really good quality. Colour as described & perfect fit. Quick delivery. Really pleased with them. Would definitely recommend.

Good quality

Good quality, easy to order and quick delivery

Excellent service and quality blinds …

Excellent service and quality blinds delivered. Top quality product and service

Excellent product and service

LOVELY BLIND

LOVELY BLIND, GOOD TEST SAMPLE SERVICE TOO. THOROUGHLY RECOMMEND

Excellent product

Excellent product. Very pleased

Garden room blinds

Excellent service, great quality, very happy

Delighted with the quality of the …

Delighted with the quality of the blinds and mechanisms.

Love the roman blind

Love the roman blind, makes the room, very high quality.

Delivery time was longer than expected …

Delivery time was longer than expected and the blind isn't wide enough to block out all the light. Quality of the blind is good

All good

Competitively priced, excellent delivery service and easy to fit. What's not to like?

let themselves down

Blinds themselves - seem decent quality and look nice enough. Decent price too. Blinds2go - for some strange reason when you measure the recess they ...

unfortunately the blind was slightly …

unfortunately the blind was slightly too long when trying to place in end brackets provided so we had to dig the wall out slightly to get the ...

Really easy to order

Really easy to order. Blind turned up sooner than expected and fits perfectly. Great quality and great price. So happy I bought another one!

Sketchy business

Installer wanted to come last week and when I said I was working he asked me to work from home (???). He just left. They look great, but the ...

Not great

Not great, the instructions were inadequate and the blinds did not fit( despite supplying the correct codes) I had to resort to shortening the ...

Good quality and easy to fit.

The blackout blinds are of excellent quality and really do black out. I found it very easy to fit them and am very pleased with the three I have.

All round very disappointing.

Poor quality product, wrong size, didn't work, and customer service refuse to help. If you can buy elsewhere do.

Love love love this company

Love love love this company! I'd not buy my curtains/blinds anywhere else again. Even when I messed up measurements on a new blind, they gave me 30% ...

Easy to order and arrived very quickly …

Easy to order and arrived very quickly and the perfect fit. It only took 5 mins to fit also. I'm very happy indeed and will use them again.. very ...

Easy installation

Very quick delivery and the easiest installation ever, Brilliant

As always amazing service and quality …

As always amazing service and quality blind! Thank you.

Fantastic products and service.

Difficult to put up by yourself if you …

Difficult to put up by yourself if you buy a long one. Beautiful action up & down. Beautiful blind colours & very good black-out.

So good I bought them twice

My wife had been wanting new blinds for ages, I kept puting it off then found Blinds 2 Go we ordered a set and they were so good we placed an another ...

Great quality and delivery

arrived quickly

arrived quickly, all as described, correct size, easy to fit......what more can one say

Brilliant service.

Recommend this company very please with …

Recommend this company very please with blinds .1 fault they were sent to the wrong address luckily they lady put a note through my door. The ...