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Please let us know how we can help so we can point you in the right direction...

I'd like to amend my order

I’d like to see a VAT invoice for my order

My order has arrived but it looks like it's damaged

Sorry to hear that, but don't worry, we'll get it all sorted out.

If the packaging appears damaged but you haven't checked the contents yet, then we advise you do that straightaway. Our blinds are robust and well packaged, so hopefully they've arrived intact, despite the appearance of the box.

If you've checked and the blinds themselves are damaged, then we'll be more than happy to replace them for you ASAP. – we'll just need you to include some photographs of both the packaging and the blinds themselves. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but the chains/cords are too short

Child safety law prohibits us from making controls that reach within a certain distance from the floor, to limit access to them by young children.

For blinds over a 100cm drop, your chain/cord should finish at 100cm down from the top of the blind. For blinds under a 100cm drop, the chain/cord will usually be between 40-60cm. If you’ve measured your control cord/chain and they aren’t the right length, then and we’ll get it sorted out ASAP.

If the controls are correct but you’re still struggling to reach them, then and we’ll do whatever we can to help.

My order has arrived but it's the wrong size

Sorry if that's the case, but we'll get it all sorted out ASAP.

First off, it's worth noting that our production team print the finished size of the blind on the label; depending on which blind type and which fitting type you've ordered this could vary slightly from the sizes you entered when you ordered (for example, if you've ordered wooden blinds and selected ‘Recess' fitting, the finished size will be 1cm less in width than the size you entered on the website). If you're looking at the label and are worried about the size, then we'd advise you check the blind with a tape measure as you'll most likely find it's the correct size.

If you've already checked the size of the blind and found that it isn't the size it should be (after any allowances or deductions), then we'll be more than happy to replace it for you. – we'll just need you to include some photographs of the blinds with a tape measure clearly showing the size they've arrived. Please ensure that, in any photos that include a tape measure, we can see both ends of the tape measure in the photo - for longer blinds, a second photo showing a closeup of the final measurement is ideal. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but I think there's a fault

I'd like to request some spare parts for my order

I'd like some advice on installing the products I've received

I have a different question about my order

Don't take our word for it, we've got over 125,000 great reviews

Superb quality and exact measurements

Superb quality and exact measurements, with good deliverer time. Couldn't ask for much more.

Arrived quickly perfect fit easy to put …

Arrived quickly perfect fit easy to put up great blinds thAnk you very pleased

Fantastic service

Fantastic service , quality & speed of delivery- delighted with window shutters & roman blind, we will definitely use blinds2go again.

Deeeeeeeelighted

Fantastic blind. Easy to assemble. Looks great. I was kept involved with the process of manufacture the whole time. I couldn't be happier. I would ...

Very good and quick service

Excellent quality and finish

Excellent quality and finish. Very happy with my roman blind

All satisfactory

All satisfactory. Delivery time could be improved.

Brilliant company and fantastic product

Samples I ordered arrived within days and really helped me make a decision. There were regular updates and the blinds arrived within a week. The ...

Really good and value for your money

Wooden venitan blinds

I ordered lots of free samples which arrived very quickly. I eventually chose a wooden Venetian blind in neutral colours for my front bay window ...

Free samples a great idea!

Samples arrived, we checked the colour we liked Ordered the blind, and all went seamlessly. Very good quality, in particular we like the heavier ...

Very happy!

Easy to buy, easy to fit. Great quality and are a great substitute if you are looking for a shutter effect if you dont have the space to fold wooden ...

Item received in good time and …

Item received in good time and condition..... All I will say is the colour of the blind when the light shines through can appear very different to ...

The price was right, the product was just what we wanted and it was quick delivery.

We would use Blinds2go again without hesitation. Their service is spot-on, the price is great compared with some and the quality of the product is ...

Beautiful well made blinds

Beautiful well made blinds, very pleased with them. Ordering and delivery - no problems at all.

Easy peasy

brilliant blind for my velux window, ordering was very easy, delivery was tracked and so easy to install.

Blinds & patio Door Blinds

Great quality and easy to fit and perfect fit. Looks good and very warm. Very good communications on order, order updates and delivery Would use ...

BLINDS FOR WINDOWS

I have found that Blinds 2go now. have been the best company to deal with in many many years having looked at as many blind sites as you could ...

Hedgehog Roman Blind

Lovely blind but fitting abit tricky. The brackets could be better as they are quite hard.

Great

Great service, good value for money, great quality blinds

Good quality fabric

This was our third order from Blinds 2go and we were very happy with our first two blinds but this last order we are just a little disappointed ...

Well made and stylish blinds

Fantastic blinds easy to fit I've now …

Fantastic blinds easy to fit I've now got a happy wife !!!!!

Great quality and great service

Great service

It was easy to order the blinds the price was great and when the blinds arrived they were wonderful

Great product and very well priced.

Great product and very well priced. Step by step measuring and fitting guide made things easier. So pleased and will be placing another order.

Quality from start to finish

Quality from start to finish, quick turnaround & delivery, products are excellent

Very easy and helpful to deal with

Very easy and helpful to deal with. I was kept updated regarding the order, and when it would be delivered. I am really happy with the quality of ...

Great quality

Great quality, Easy to measure, order and with clear instructions.Arrived prompty. Highly recommended

Great blinds

Third time I have used the company and we now have eleven blinds (roller, Roman, venetian and honeycomb) from them. All absolutely excellent. Well ...