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Please let us know how we can help so we can point you in the right direction...

I'd like to amend my order

I’d like to see a VAT invoice for my order

My order has arrived but it looks like it's damaged

Sorry to hear that, but don't worry, we'll get it all sorted out.

If the packaging appears damaged but you haven't checked the contents yet, then we advise you do that straightaway. Our blinds are robust and well packaged, so hopefully they've arrived intact, despite the appearance of the box.

If you've checked and the blinds themselves are damaged, then we'll be more than happy to replace them for you ASAP. – we'll just need you to include some photographs of both the packaging and the blinds themselves. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but the chains/cords are too short

Child safety law prohibits us from making controls that reach within a certain distance from the floor, to limit access to them by young children.

For blinds over a 100cm drop, your chain/cord should finish at 100cm down from the top of the blind. For blinds under a 100cm drop, the chain/cord will usually be between 40-60cm. If you’ve measured your control cord/chain and they aren’t the right length, then and we’ll get it sorted out ASAP.

If the controls are correct but you’re still struggling to reach them, then and we’ll do whatever we can to help.

My order has arrived but it's the wrong size

Sorry if that's the case, but we'll get it all sorted out ASAP.

First off, it's worth noting that our production team print the finished size of the blind on the label; depending on which blind type and which fitting type you've ordered this could vary slightly from the sizes you entered when you ordered (for example, if you've ordered wooden blinds and selected ‘Recess' fitting, the finished size will be 1cm less in width than the size you entered on the website). If you're looking at the label and are worried about the size, then we'd advise you check the blind with a tape measure as you'll most likely find it's the correct size.

If you've already checked the size of the blind and found that it isn't the size it should be (after any allowances or deductions), then we'll be more than happy to replace it for you. – we'll just need you to include some photographs of the blinds with a tape measure clearly showing the size they've arrived. Please ensure that, in any photos that include a tape measure, we can see both ends of the tape measure in the photo - for longer blinds, a second photo showing a closeup of the final measurement is ideal. We'll be back in touch with you ASAP to let you know what happens next.

My order has arrived but I think there's a fault

I'd like to request some spare parts for my order

I'd like some advice on installing the products I've received

I have a different question about my order

Don't take our word for it, we've got over 125,000 great reviews

No problems from order to receipt and …

No problems from order to receipt and then to fixing in my windows Thankyou

Excellent I would recommend this …

Excellent I would recommend this company to anyone

Clearer fitting instructions please

Very pleased with my Venetian blinds and easy to fit but instructions could be clearer as there were 2 packs of fixings with each blind without any ...

Very efficient service

Very efficient service. Blinds arrived just a few days after ordering. Perfect fit.

Excellent service

Great quality at a very competitive …

Great quality at a very competitive price, with quick delivery. Thoroughly recommend.

A happy customer

Easy to order and excellent quality and fit. I appreciated the regular emails to keep me informed about when it was made, when it would be delivered ...

Excellent blinds

Excellent blinds, delivery and packaging.

I have used this company many times in …

I have used this company many times in the past and have always had excellent service. You simply give your measurements and details of what you want ...

Well made

Well made, easy to put up blinds, have ordered ones for every room,. Love the fact you can get as many samples as you want. Thank you

Despite measuring they did not fit.

Despite measuring up to the wall for both curtains with the intention of blocking out all the light they were both too narrow by a couple of inches, ...

Would not recommend - Avoid

Recently ordered blinds - not delivered on time although no communication given to me, after I chased up I was then told the order would be again ...

First class product

First class product, first class service, you won't find a better blind company any where,

Serves me right for believing their website!!

Hmmm. Not sure where I go with this one. They seem to have loads of good reviews and my experience is exactly opposite, so maybe my experience is ...

Shocking service

Shocking service. Send the blind with a 113cm width instead of the 103cm ordered and then demand additional photos to be taken for me to prove I'm ...

Bathroom blinds,You give the measurements,they make …

You give the measurements,they make them,they deliver,you fit very easy, perfect you carnt go wrong thank you

Service over the phone was really very …

Service over the phone was really very helpful. Very quick waiting time . The blind is so lovely,easy to put up with clear instructions and has been ...

Great service and the blind I ordered …

Great service and the blind I ordered looks great! I love blinds to go and curtains to go. Great quality!

Everything fine apart from the pelmet …

Everything fine apart from the pelmet was too long. I had to get a friend to saw it to size

Lovely blinds very pleased with them

Excellent product

Excellent product, with delivery bang on time

Absolutely fantastic

Absolutely fantastic! I ordered wooden blinds and a roller blind and they are brilliant. Make sure you double check your measurements as they fit ...

Excellent

Excellent. Easy to order, Clear instructions made it easy to fit. Looks Great.

Good quality blnds

The blinds arrived in good time, look good and are very well made. Based on this, I am about to order ready-made curtains with the matching blinds.

Excellent blinds and service and great value

Excellent blinds and service

Want great blinds? Look no further.

Great help, great service. I can't rate blinds2go highly enough. I have their blinds all around the house

Excellent customer service and quality

Have now ordered twice from Blinds 2 go and have had excellent customer service and perfectly made blinds exactly to my requirements

Blinds2Go

I have used blinds2go twice and I have not been disappointed. I hope they will start doing shutter blinds for bay windows. Apparently I was told the ...

Exceptional quality and price

This is my third time ordering from your company and the quality of service, delivery and easy to install guidance and product is exceptional The ...

Nicely made and easy to fit.